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Transem (PTY) Ltd is committed to protecting the privacy and accuracy of confidential personal client/customer information to the extent possible, subject to provisions of the Protection of Personal Information Act of 2013 (POPIA). To learn more about how we collect, keep and process your personal information in compliance with the POPIA, please read our Privacy Policy. This Privacy Statement was last revised on 7 September 2023. We may change this Privacy Statement at any time and for any reason. We encourage you to review this Privacy Statement each time you visit the website. If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our website for a period of time after the change is made. If you have questions or comments about this Privacy Statement, please use the e-mail address on this website. In South Africa, consumers have a deep mistrust and lack the confidence that organisations use the information they collect lawfully and for an agreed-upon purpose. The Protection of Personal Information Act (POPIA) of 2013 is South Africa’s new data protection law. It joins a raft of similar laws around the world. We, Transem (PTY) Ltd, believe consumer privacy is something that they never have to question. It should be simple, straightforward, and understanding. Therefore, Transem (PTY) Ltd builds its Privacy Policy Statement on these three objectives:
We believe that privacy should be focused on private consumer interactions, data encryption, reducing data permanence, data safety, interoperability of devices and applications, and secure data storage. We take full responsibility in terms of the Protection of Personal Information Act of 2013 (POPIA) to take reasonable measures to ensure data security and prevent data breaches or loss. POPIA is about security, in addition to being about respecting the rights of the data subject. Transem (PTY) Ltd shall promote a culture of data privacy and digital transformation as a vital strategy in the complexity of our daily operations. This would deliver a competitive advantage to Transem (PTY) Ltd soon. Transem (PTY) Ltd acknowledge that there is no single tool that can accomplish end-to-end POPIA compliance, but that it is only possible through the ethical conduct of employees and managers, and the security and maintenance of our data protection systems.
This disclaimer governs the use of this website. By using this website, you accept this disclaimer in full.
The information found on this and other related sites are not legal, financial or medical advice and should not be viewed or used as such. You must therefore not rely on the information on this website as an alternative to legal, financial or medical advice from an appropriately qualified professional.
We exclude all representations, warranties, undertakings, and guarantees relating to the website to the maximum extent permitted by applicable law and subject to section 5 below. Without prejudice to the generality of the foregoing paragraph, we do not represent, warrant, undertake or guarantee:
The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer are subject to section 5 below; and govern all liabilities arising under the disclaimer or in relation to the website, including liabilities arising in contract, delict (including negligence) and for breach of statutory duty. We will not be liable to you:
Nothing in this disclaimer shall:
If a section of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other sections of this disclaimer continue in effect. If any unlawful and/or unenforceable section would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the section will continue in effect.
This disclaimer will be governed by and construed in accordance with South African law, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of South Africa.
In this disclaimer, “we”, “us” and “our” means and refers to Transem (PTY) Ltd.
This notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”). At Transem (PTY) Ltd, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully and transparently.
We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose, we will collect contact details including your name and organisation. We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional. Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes. For example:
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act. We may also disclose your information:
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information remains secure. Our security policies and procedures cover:
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information. Please note that any such access request may be subject to payment of a legally allowable fee.
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to the personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, COR Concepts also includes the following items as personal information:
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.